New Patients: Are We the Right Practice for Your Family?

Treehouse Pediatrics New Patient Checklist

It is important when choosing a pediatric practice for your children that you have given serious consideration as to whether the philosophies of the practice fit with your own.  Excellent care happens when the providers and office staff align with your family’s priorities and philosophies regarding medical care.  Only then can shared decision making be based on mutual respect.  Please read the following checklist carefully to be sure Treehouse Pediatrics is the appropriate medial home for your children.  We look forward to meeting you and fostering a mutually enjoyable relationship with you and your family.

TOPIC

PRACTICE PHILOSOPHY

Agree!

Vaccines

Our vaccine policy follows the schedule outlined by the CDC and the American Academy of Pediatrics. We vaccinate our own children on schedule and expect the same of our patients.

 

Antibiotics

We work hard to not overuse antibiotics. We educate families on appropriate use of antibiotics, but follow evidence-based guidelines and don’t automatically treat ear pain or a green snotty nose with antibiotics. We do not routinely call in antibiotics over the phone as we do not believe that is good medicine. When we believe antibiotics are appropriate treatment, we will be happy to answer your questions.

 

Medical Home

We work hard to provide comprehensive medical care and serve as your medical home. To that end, we expect that you contact our office FIRST before seeking specialty care, or heading to Urgent Care.

 

Technology

Our practice prides itself on efficiency through use of technology. You will be expected to contact us through our patient portal and effectively use automated reminders and patient engagement enabled via technology.

 

Office Hours

We make every effort to meet the needs of our patients, but we are a small practice and don’t see well visits on the weekend, nor have walk in hours. Please familiarize yourself with our office hours to see if they work for your family.

 

After Hours

We provide an Atter Hours Triage Service when we are closed. There is a $13 fee for this call.

 

Specialist Care

As your medical home we expect that you will contact our office to discuss care plans before scheduling an appointment with a specialist. We want to  be involved in either providing care in our office where appropriate, or referring you to the most appropriate specialist and helping coordinate your care. Whenever you do see a specialist, we ask that you request a report be sent directly to our office so we can coordinate all of your care.

 

Insurance

Please make sure we take your specific insurance plan. If there are any questions, our Billing Team is happy to assist.

 

Billing and Fees

It is up to you to understand how your insurance works, including deductibles and co-insurance, and to provide up-to-date insurance information at every visit.  Our fees (including missed appointment fees and form fees) can be found here along with our payment policy.

 

Appointments

We do not have walk-in hours. Please call our office to make an appointment or use our Acute Care Clinic.
Well child check and physical appointments are opened for scheduling 3 months in advance

 

Timeliness

Our practice makes every effort to run on time with appointments, as we believe everyone’s time is equally valuable. We ask that you make every effort to present to the office at your scheduled appointment time and call us if you are running behind. We reserve the right to ask you to reschedule if you have missed your scheduled appointment time.

 

 
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