• Copayment is required at the time of the office visit. There is a $15.00 service fee if payment is not made at this time.
  • There is a returned check fee of $25.00.
  • Billing statements are sent out each month. Any balance not covered by your insurance must be paid in full upon receipt. Unpaid balances over 90 days may be turned into collections, and additional fees will be assessed.
  • Should you have a financial situation that would preclude your child from receiving care, please ask to speak to our Practice Administrator or contact a billing representative.
  • For your convenience, we accept cash, check, and all major credit cards.
  • For uninsured patients, we offer discounted pricing if all services are paid in full at the time of the visit.
  • Immunizations are available for those without insurance for a $14.85 administration fee.  Ask the Front Office Team for the state form and sign it before your child is examined.
  • To cancel or reschedule an appointment, please notify the office with 24 hours advanced notice.  A $30.00 fee will be charged if you cancel with less than 24 hours' notice or if you do not arrive at all.
  • Our email address for general inquiries is   Please note that we are unable to schedule appointments, diagnose conditions, or provide treatment via email.
  • If you have questions about a bill with a date of service prior to August 28, 2018 please call 512.255.8868 and select option 5.  If you are calling about a bill with a date of service after August 28, 2018 please call the Austin Health Partners central business office at 512.328.2266; 
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